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　　情景会话 　　A: What can I do for you, Sir? 　　B: Could you tell me how to go through the Customs procedures? 　　A: What

　　情景会话 　　A: How long do you need to make the delivery? 　　B: In May or June. 　　A: Since we have concluded the trans

　　情景对话 　　A: We are in urgent need of the goods. Could you do something to advance your shipment? 　　B: Then when do y

　　情景会话 　　A: Is this Ms. Wang? 　　B: Yes, who's calling please? 　　A: This is Ms. Lee. I'm calling to notify you of

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　　情景会话 　　A: What can I do for you'? 　　B: I would like to register the trademark for this brand. 　　A: Does this br

　　情景会话 　　A: Hi, are you free now? 　　B: Yes. What can I do for you? 　　A: A client sent me an email. Would you like

如何说服客户购买自己的产品 环境有一种很强的约束力，对人们的行为产生约束，因为环境不仅只是让人感觉到舒适、惬意和随性，同时也会产生一些警示、劝阻、威慑的作用。 人们在危

沉默型客户的应对技巧 沉默寡言型的客户往往个性内敛，属于深藏不露，老成持重的典型，同时做事喜欢三思而后行。 小K在一家服装店做导购员。

　　 a disappointment!真让人失望! 　　What a disappointment!That's too bad./What a letdown! 　　I'm disappointed with it./Thi

　　 time?几点? 　　What's a good time for you?/What time is the best for you? 　　When are you going to be available to me

给陌生人打电话的技巧 当想在电话沟通中更好地表达自己的观点时，用问题来表述自己的观点可以直接把话题引入您所预期的目标，简短有力。 在电话沟通中，除了正确地倾听对方的谈话