情景会话
　　A: Good morning, sir. How can I help you? 　　B: Hello. My name is Bard Smith. I want to check in. 　　A: Do you have a reservation with us,Mr. Smith? 　　B: Yes, for tonight. 　　A: Just a moment, please. I'll check our reservation record. Thank you for waiting, sir. Your reservation is a single room for five nights. Is that correct? 　　B: That's right. 　　A: May I have your passport? 　　B: Sure. 　　A: Thank you, sir. Your room is I18 on the8th Floor. A bellman will show you to your room. I hope you will enjoy your stay here.
　　A:早上好先生，能为您提供什么帮助吗? 　　B:您好，我叫巴德·史密斯。我想登记入住。 　　A:史密斯先生，您在我们的酒店有预订吗? 　　B:是的，今晚。 　　A:请等一下。我查一下我们的预订记录。谢谢您，先生，让您久等了。您预订的是一间单人间，住5晚。对吗? 　　B:没错。 　　A:我能看一下您的护照吗? 　　B:好的。 　　A:谢谢，先生。您的房间在8楼118号。行李员会把您送到房间。希望您在这里住得愉快。
[图片0] 场景问答句
　　Do you have a reservation with us, Mr. Smith? 　　史密斯先生，您在我们的酒店有预订吗? 　　还可以这样说: 　　Have you booked a room?您预订房间了吗? 　　Are you a member of our hotel?您是我们酒店的会员吗? 　 I can't find your reservation here.这里没有您的预订信息。 　　=There is no reservation for you in our system.
　　Your reservation is a single room for five nights. 　　先生，您预订的是一间单人间，住5晚。 　　还可以这样说: 　　You have reserved a double room for tonight.您预订的是今晚的一间双人间。 　　I'm sorry. but we are overbooked. We don't have any single room now.实在抱歉，我们的预订 　　超额了。现在已经没有单人间了。 　　We'll give you a free upgrade.我们可以免费为您升级=We can offer you an upgrade for free.
　　May I have your passport? 　　我能看一下您的护照吗? 　　还可以这样说: 　　May I make a copy of your passport?我可以复印一下您的护照吗? 　　Have you got any identification?您有何种身份证明呢?